by Branko | 29 Jan 2020 | News
“The FCA must have seen something nasty to come out with this statement,” said compliance consultant Branko Bjelobaba.
New obligations on firms to keep disciplinary reports for as long as six years means that failures to tackle non-financial misconduct will have implications for senior managers’ future prospects, he said: “Individual behaviour is so much more important than it ever has been.”
The FCA identifies lack of diversity and inclusion, together with non-financial misconduct, as obstacles to creating an environment in which it is safe to speak up, with consequences on retaining talent. Bjelobaba agreed with the FCA’s contention that a more professional approach pays off. He said: “The quality of business that emanates from professional insurance brokers is much better.”
The new regime means human resources professionals, traditionally not prominent within insurance broking, will become more important figures, said the senior compliance source, saying: “Compliance officers often now sit on boards. The same may happen with HR.”
by Branko | 23 Dec 2019 | News
Please note that the full interview/article (which will include contributions from others) is available direct from the provider’s site and that copyright applies to the whole article – therefore my contribution only has been quoted.
From the Post Magazine
Branko listed Bailey’s legacy as “steady but sure” and having had a “good reaction to some of the failures in banking”. “There was an inability to pursue the many individuals who will have had blood on their hands…now with SMCR, this is sure to be different.”
And over the costs of regulation:-
Branko questioned the low level of “control over cost and value for regulated firms and very little accountability” at Bailey’s watchdog.
by Branko | 16 Dec 2019 | News
Please note that the full interview/article (which will include contributions from others) is available direct from the provider’s site and that copyright applies to the whole article – therefore my contribution only has been quoted.
From the Post Magazine
“You have to attest to the fitness and proprietary of your staff and evidence it,” he highlighted. A year from now nearly all staff become subject to conduct rules. Anyone behaving in a malicious and deliberate way can be held accountable by the FCA which is brand new, Bjelobaba said. While there is plenty of time for firms to undertake the training a key point is that this cannot be a blanket style approach. When explaining the rules to staff it must be in the context of their particular role in the company, compliance experts stressed. “It is more than box ticking,” Bjelobaba said. “It is taking ownership of conduct and behaviour and instilling in your team that your own personal conduct is on the line. “This is not Mickey Mouse. It is statutory law. If you break this you break the law.”
In his opinion the FCA is employing more people for front line supervision and is ready to catch and “feel the collar” of people not taking it seriously. “It is an enhanced level of trust. This is a transition to an even better state of compliance and culture.”
by Branko | 15 Nov 2019 | News
Please note that the full interview/article (which will include contributions from others) is available direct from the provider’s site and that copyright applies to the whole article – therefore my contribution only has been quoted.
From the Insurance Times
However, some believe that the FCA should have been “ultra-honest” and sent the letter to the press themselves.
Branko Bjelobaba added: “[The FCA] ask all regulated firms to act with integrity and to be open and honest with them, yet they try and hide their own issues. I was of the opinion that they only hired staff of the highest calibre – professional, steadfast, leaders, movers and shakers – there to lead the financial services profession, but to have staff poo and wee on the bog floor demands that they clean up their act pronto.”
He told Insurance Times that to have “women knocking back alcohol and then dumping the bottles in the sanitary bins” suggested there are concerning staff issues that are not being dealt with, contradicting the ethos of today’s world of employment.
by Branko | 13 Nov 2019 | News
Please note that the full interview/article (which will include contributions from others) is available direct from the provider’s site and that copyright applies to the whole article – therefore my contribution only has been quoted.
From the Post Magazine
“Those that lead the financial services industry should uphold good manners. The FCA pays very decent money to its staff and they’ve got a purpose-built building just for them so how all that can happen is really odd. If it’s expecting people in financial services to stand up and be honourable and accountable, then that should start at the FCA.” Branko highlighted the disposal of alcohol bottles in sanitary bins at the regulator’s offices: “Drinking during the day and putting the bottle in a sanitary bin suggests that there is a problem that the FCA should be looking at. Even if it can’t identify the individual, it needs to put out something that says, ‘we’re happy to talk to you.”
